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Services - Bronze

Best suited for Oracle databases running vendor applications in which you have no control of the source code.

Bronze - DBAdmin focuses on server and database tuning, ensuring backup and recoverability, and solving any user problems.

This service includes...

24 Hour Monitoring

An automated agent continually monitors the database to ensure your application is available every time you need it. Problems are often detected and corrected before users see any affect to their application.

Backup & Recovery

A backup and recovery strategy that guarantees your data is protected from any single hardware failure and provides protection for every transaction.

Telephone Support

Database expertise that knows your specific environment. Your application support personnel and application users are provided 24-hour expert assistance with any database problem they may encounter.

Instance Tuning

Database instance level tuning performed daily ensures the best possible response time for your environment. This includes instance parameter adjustments, regular defragmentation of tables and rebuilding of indexes with skewed b-trees

Server Tuning

Regular reviews provide recommendations for hardware upgrades and operating system configuration changes to achieve peak performance.

Space Management

A proactive space management process makes you aware of what your storage needs will be as much as 18 months in the future. This enables you to plan and budget for your storage needs within your normal fiscal budgeting process.

Web Access to Your Database Administration Status and History

Quick easy Web access to information about your database and the history of administrative actions that have been performed give you more visibility into your database than you’ve ever had before.

Web accessed reports include…

  • The 10 most resource intensive SQL statements your database recently processed.

  • The monthly growth rate of your database in megabytes.

  • The month and year you will out grow your existing disk storage space.

  • A graphic view of concurrent user activity over a twenty-four hour cycle.

  • Chronology of configuration and administration activities.


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